Terms of Service

Definitions

• "DrFolios" or "Platform" means the professional reputation intelligence platform operated at drfolios.com
• "ReputeFlows", "Company", "we", or "us" means the operator of DrFolios
• "Doctor" or "you" means a registered medical professional using the Platform
• "Founders' Council" means the founding cohort of 50 senior doctors admitted by invitation at the founding subscription rate
• "Authority Score" means the composite reputation metric calculated by the Platform based on publicly available signals
• "Content" means any data, text, or information you submit to the Platform

Eligibility

DrFolios is available exclusively to:

• Registered medical professionals with a valid NMC (National Medical Council) or State Medical Council registration number
• Dental professionals with a valid Dental Council of India registration number
• Individuals who have been nominated and approved by the DrFolios founding team (during the Founders' Council phase)

By registering, you confirm that you are a licensed medical professional in India and that the registration number you provide is valid and current. Providing false credentials is grounds for immediate account termination.

Your Account

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately at kondurhai@gmail.com if you suspect unauthorised access.

You may not share your account with another person or use another doctor's account. Each account is for one individual doctor only.

During the Founders' Council phase, registration is by invitation only. The Company reserves the right to decline or revoke any account at its discretion.

Subscription & Payment

Founders' Council Tier

Founders' Council members pay ₹1,20,000 per year (₹10,000/month equivalent), billed annually in advance. This rate is locked for life — it will never increase for Founders' Council members regardless of future price changes.

Payment Terms

• All payments are processed by Razorpay in Indian Rupees (INR)
• GST is applicable as per current Indian tax regulations
• Annual subscriptions are non-refundable after 14 days from payment
• If your payment fails, you will have a 7-day grace period before account suspension

14-Day Evaluation Period

New members receive 14 days of full platform access before their subscription activates. If you choose not to proceed after evaluation, no charge is applied.

Permitted Use

You may use DrFolios to:

• Monitor and manage your professional reputation online
• View and respond to patient reviews about your practice
• Build and maintain your public doctor profile and Career Journey
• Use AI-assisted reply drafts as a starting point for your own responses
• Access your Authority Score and reputation analytics
• Participate in Founders' Council activities and meetings

Prohibited Use

You may not use DrFolios to:

• Post false, misleading, or fabricated information about your qualifications or credentials
• Solicit, incentivise, or manufacture fake patient reviews
• Harass, defame, or take legal action against patients based on reviews accessed through the platform without independent verification
• Share your account access with employees, staff, or third parties
• Scrape, copy, or reproduce platform data, algorithms, or AI outputs for commercial use outside the platform
• Use AI reply drafts verbatim without review — you are responsible for the accuracy and appropriateness of every response you publish
• Circumvent platform security measures or attempt unauthorised access

AI Features — Important Limitations

• Reply drafts are suggestions only. Review every draft before publishing. Do not publish AI drafts that contain clinical claims you cannot verify.
• Authority Score is calculated from publicly available signals and is an approximation, not an official or certified measure of medical competence.
• Sentiment analysis may misclassify reviews, particularly those in mixed languages or containing sarcasm. Always review flagged reviews manually.
• AI availability is not guaranteed. The platform may experience AI service interruptions. Manual workflows are always available.

Your Content

You retain ownership of all content you submit to DrFolios, including your profile information, career milestones, and any replies you publish. By submitting content, you grant ReputeFlows a limited licence to display and process it for the purpose of providing the platform services.

You are solely responsible for ensuring your content is accurate, does not violate the rights of third parties, and complies with Indian Medical Council guidelines on doctor advertising and communication.

We do not claim ownership of your professional identity, credentials, or reputation data.

Our Content & Intellectual Property

The DrFolios platform, including its design, Authority Score algorithm, AI prompts, clinical taxonomy, and all software, is owned by ReputeFlows and protected by applicable intellectual property law.

You may not reproduce, distribute, or create derivative works from our platform without written permission.

Disclaimer & Limitation of Liability

DrFolios is provided "as is" without warranties of any kind. We do not warrant that the platform will be uninterrupted, error-free, or that AI outputs will be accurate.

To the maximum extent permitted by law, ReputeFlows shall not be liable for:

• Inaccuracies in AI-generated content that you publish without independent review
• Decisions you make based on Authority Score or reputation analytics
• Third-party review content displayed on the platform
• Service interruptions beyond our reasonable control
• Indirect, incidental, or consequential damages arising from platform use

Our total liability for any claim shall not exceed the subscription fees you paid in the 12 months preceding the claim.

Termination

You may terminate your account at any time by contacting kondurhai@gmail.com. Annual subscription fees are non-refundable after the 14-day evaluation period.

We may suspend or terminate your account if you breach these Terms, provide false credentials, or use the platform in a manner that harms other users or the platform's integrity.

Upon termination, your profile data will be deleted within 30 days as described in our Privacy Policy.

Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

Before initiating legal proceedings, you agree to first attempt to resolve disputes through good-faith negotiation by contacting kondurhai@gmail.com.

Changes to These Terms

We may update these Terms from time to time. For material changes, we will notify registered doctors by email at least 14 days before the changes take effect. Continued use of the platform after the effective date constitutes acceptance of the updated Terms.

The Founders' Council lifetime price lock is irrevocable and cannot be altered by any future changes to these Terms.

Contact